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munch-addict

Need help? Find out how to utilize our service or get answers to all your questions in our help center.

Munch Addict Help Center - Frequently Asked Questions

What is Munch Addict?

How do I join Munch Addict?

How many snacks will I get if I purchase a snack box and what kind?

Can I choose which snacks I receive?

What if I have a food allergy?

How can I contact Munch Addict?

General

When am I billed?

When will I get my order?

Where do you ship too? Do you ship internationally?

What forms of payment do you accept?

What is your return/exchange policy?

Address Changes

How do I update my credit card information?

Shipping / Billing

How does your subscription work?

Cancellations

How to cancel subscriptions?

How to reactivate subscriptions?

Can I skip a month of my subscription?

Subscription

How to order?

Can you ship to each individually employee ?

What is the process?

Can you customize boxes?

Team / Corporate

How do I earn rewards?

How do I redeem my points?

I entered in my birthday, but I did not get any rewards points

Can I use my points towards active subscriptions?

How do I apply my coupon towards my current subscription?

Rewards

When does my store credit expire?

How do I redeem store credit?

What products does the store credit apply to?

Where can I see my balance on my store credit?

I received store credit from Customer Support, how can I access this store credit?

Store Credits

Find out how shipping and billing works with our subscription and one-time purchases

All the details about our subscriptions that we offer

Information about our team and corporate group ordering services.

Find out about reward points and how you can redeem them.

Find out about gift cards, store credits and how to redeem them.