How to cancel subscriptions?Updated 4 months ago

You can cancel your account by logging into your account here.  

Please note that if you did not create an account at checkout, you'll have to create an account using the same email address you used to purchase, you will then receive a confirmation email to confirm your account. 

Once logged in, Find your subscription and click "Edit" or "Manage Subscription":

Inside this screen is where you can edit the details of your subscription.  To cancel, your subscription scroll down to the bottom of the page and look for the "Cancel Subscription button.  Click this and confirm your cancellation:

You will be asked if you want to delay the subscription.  If you want to delay your subscription you can choose from the menu to hold off your subscription.  If you still want to cancel click 'Cancel'

We'll ask you why you cancelled, please choose honestly and click 'Next'.  Add any additional comments, and then click 'Cancel Subscription'

Your subscription should now be canceled. 

PLEASE NOTE: If you ordered a drink with your box or added a bonus snack to your box from a promotion, you MUST cancel these subscriptions/bonus items as well to stop all further charges